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Frequently Asked Questions

Please read this carefully, as it may answer some of your questions, or provide the information you need to find the information you need on your own. Also, keep this message for future reference to help you manage any questions or problems you may have in the future.

Due to a high volume of inquiries, we may not be able to respond to your questions directly. However, all mail is read within 72 hours, and we will take your ideas and concerns into account when planning future e-Alerts and articles.

Please understand that we are not able to provide individual medical advice. If you have specific medical questions about your health, please consult your doctor or health care professional.

If you are looking for information on a specific disease or ailment:
HSI Premium Members can search past issues of the HSI Members Alert newsletter on our website, hsibaltimore.com. Access to archived articles is free for Premium Members.

  • If you are interested in a product or link featured in a past e-Alert:
    You can also view a list of all the products and links featured in past e-Alerts at the HSI e-Marketplace.
  • If you are having trouble reading the e-Alert, receive a truncated message, or need to retrieve a past e-Alert:
    All current and past e-Alerts are available on our website at http://www.hsibaltimore.com
  • Q: How do I contact Customer Service to inquire about the status of my membership or order?
    A: Customer Service issues or questions regarding an existing order can be sent directly to our Member Services Team HSIResearch@healthiernews.com. You should have a response from our team within 72 hours. If you prefer to contact us by phone, please call toll free at 1.888.213.0764 or write us at the Health Sciences Institute, 702 Cathedral Street, Baltimore, MD 21201.
  • Q: Where can I send my questions and or comments on the HSI newsletter or HSI e-Alert?
    A: You can send all questions and comments to HSIResearch@healthiernews.com. Due to a high volume of e-mail inquires; we may not be able to respond to your questions directly. However, all mail is read within 72 hours, and we will take you ideas and concerns into account when planning future articles and e-Alerts. Please understand that we are not able to provide individual medical advice. If you have specific medical questions about your health, please consult your doctor or health care professional.
  • Q: Where can I locate an alternative medicine doctor in my area?
    A: To find a doctor skilled in natural medicine, contact the American College for the Advancement in Medicine at www.acam.org, 949-583-7666, or 1-800-532-3688.

Health Disclaimer! The information provided on this site should not be construed as personal medical advice or instruction. No action should be taken based solely on the contents of this site. Readers should consult appropriate health professionals on any matter relating to their health and well-being. The information and opinions provided here are believed to be accurate and sound, based on the best judgment available to the authors, but readers who fail to consult appropriate health authorities assume the risk of any injuries. The publisher is not responsible for errors or omissions.